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Privacy Policy for Caraga World Food Products Trading

Last Updated: July 11, 2026

At Caraga World Food Products Trading ("we," "us," or "our"), we value your privacy. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when you interact with our website, www.caragaworldfoods.com, and our distribution services. We are committed to complying with the Philippines Data Privacy Act (DPA) of 2012.

1. Information We Collect

We collect information necessary to conduct our business as a food distributor and wholesaler. This may include:

  • Contact Information: Name, business name, delivery address, email address, and mobile phone number.

  • Transaction Data: Order history, payment preferences, and delivery specifications for refrigerated or bulk goods.

  • Technical Data: Information automatically collected through our website, such as IP addresses, browser type, and usage data (cookies), to improve your experience.

2. How We Use Your Information

We process your personal data for specified and legitimate purposes, including:

  • Order Fulfillment: Managing, processing, and delivering your food orders and coordinating logistics (e.g., reefer container transport).

  • Communication: Sending order updates, invoices, and responses to your inquiries.

  • Marketing: Providing you with information about our product lines if you have opted in.

  • Legal Compliance: Meeting regulatory requirements for business operations in the Philippines.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with trusted third parties only when necessary, such as:

  • Logistics & Delivery Partners: To ensure the proper transport and delivery of your goods.

  • Service Providers: Third-party IT or payment platforms that assist us in operating our website and processing payments.

  • Legal Requirements: If required by law or to protect our legal rights, we may disclose information to government authorities.

4. Data Security and Retention

We implement commercially reasonable security measures to protect your data from unauthorized access, loss, or disclosure. We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected or to comply with applicable Philippine laws.

5. Your Rights as a Data Subject

Under the Data Privacy Act, you have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Rectify: Ask us to correct any inaccurate or incomplete information.

  • Object/Withdraw: Object to the processing of your data or withdraw your consent for marketing communications.

  • Erase: Request the removal of your personal information from our records, subject to legal retention requirements.

6. Contact Us

If you have questions, concerns, or wish to exercise your rights regarding your personal data, please contact us at:

Caraga World Food Products Trading Block 14 Lot 5 Canlanipa Homes, Surigao City, Surigao Del Norte 8400 Email: info@caragaworldfoods.com Phone: +63 997 604 0607